Shauna Baldwin Associates

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    • Content Creation – Writing & Editing
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Content Development: Writing & Editing

Technical Writing

Content Development

  • Does our brand story sound old-fashioned? 
  • Is our social media consistent with our site? 
  • Do we need to rewrite our FAQs to reduce calls to our call center?
  • Who has time to write procedures for our new ERP system?
  • How can we present our brand to attract Investors/Buyers? 

Turn to us when these questions haunt you.

Our lead consultant Shauna Singh Baldwin is an award-winning writer. She is a native speaker of English who also speaks the language of business and IT. She has written B2B and B2C communications for clients worldwide. She and her associates form a digital design team to provide our clients personalized digital experiences. 

For instance, Shauna has:

  • written Investor Presentations
  • rewritten FAQs for a health payment systems company, reducing call center interactions.
  • documented AP, AR and Expense modules for a new ERP System implemented in WI, MI, IN, and IA. 
  • written an Operations Manual used by 500 financial institutions and their card processors
  • managed web designers, designed and written content for web sites
  • created or edited text style guides and brand design guides
  • written social media copy for businesses and non-profits
  • written and edited brochures, reports, marketing project plans, emailers, reference manual tools, screen forms, and procedures

Contact us and help your organization communicate in a creative, professional and consistent way.

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